1. Agreement and eligibility
By creating an account or using OptimusDesk, you agree to these Terms and our Privacy Policy. You must be at least 18 and able to form a binding contract. If you use OptimusDesk for an organization, you confirm that you are authorized to bind it.
2. Accounts and workspaces
You are responsible for accurate account information, secure credentials, authorized workspace access and all activity performed through your account. Workspace owners and administrators control member access and may access or manage information stored in their workspace.
3. Trials, plans and billing
The seven-day trial includes the modules made available for evaluation at that time. When it ends, continued access to paid modules requires the applicable edition or upgrade. Purchases, renewals, billing intervals, taxes and cancellation terms are shown at checkout. Founders Edition and other one-time offers include only the benefits stated at purchase; third-party fees and separately priced upgrades are excluded unless expressly included.
Except where required by law or stated at checkout, fees already paid are non-refundable. Failure to pay may suspend paid features while account records are retained according to the Privacy Policy.
4. Your content and permissions
You retain ownership of content you submit. You grant Bright & Epic USA Inc. a limited license to host, process, reproduce and transmit that content only as needed to operate and improve OptimusDesk, follow your instructions and meet legal obligations.
You confirm that you have the rights and permissions needed for customer records, images, messages, social accounts and every post you create or publish. You are responsible for reviewing content, including AI-assisted content, before using or publishing it.
5. Connected services and social publishing
Connections to Meta, Google, Apple, payment services and other providers are subject to their own terms, permissions and availability. You authorize OptimusDesk to act on connected assets only within the access you grant. You can disconnect supported providers at any time.
Provider rules, APIs and capabilities may change. OptimusDesk may pause or modify an integration to protect users, comply with provider requirements or prevent unreliable publication. You remain responsible for posts already published on a third-party service.
6. Acceptable use
You may not use OptimusDesk to violate law or third-party rights; send unlawful spam; publish deceptive, infringing or harmful material; access accounts without authorization; distribute malware; bypass service limits; probe or disrupt the service; scrape the service at scale; or resell access unless we authorize it in writing.
7. AI-assisted features
AI features may produce incomplete, inaccurate or unsuitable output. You must review output before relying on it. You may not use AI features to violate law, rights, provider rules or these Terms. Availability and credit requirements may vary by plan.
8. Service changes and availability
We may improve, add, remove or suspend features and integrations. We work to keep OptimusDesk available but do not promise uninterrupted or error-free operation. Maintenance, security incidents and third-party outages may affect service.
9. Suspension and termination
You may stop using OptimusDesk at any time. We may limit or suspend access for nonpayment, security risk, unlawful activity or material breach of these Terms. We will use reasonable notice when circumstances allow. Data handling after termination follows the Privacy Policy and applicable law.
10. Disclaimers and liability
To the fullest extent permitted by law, OptimusDesk is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose or non-infringement. Bright & Epic USA Inc. is not responsible for third-party platforms, customer content or decisions made from AI output.
To the fullest extent permitted by law, Bright & Epic USA Inc. will not be liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue, data or goodwill. Our aggregate liability arising from the service will not exceed the amount you paid for OptimusDesk during the 12 months before the event giving rise to the claim.
These exclusions and limits do not apply where prohibited by mandatory law, including liability for intentional misconduct, gross negligence, culpable injury to life, body or health, or other liability that cannot be excluded. Where German law applies, liability for negligent breach of essential contractual obligations remains subject to the foreseeable damage typical of the contract; the payment-based cap does not reduce that protection. Mandatory consumer, warranty and data-protection rights remain unaffected.
11. Governing law
These Terms are governed by Florida law, without regard to conflict-of-law rules. Courts with jurisdiction in Flagler County, Florida will have exclusive jurisdiction, except where consumer law requires another forum.
12. Changes and contact
We may update these Terms. Material changes will be communicated through the service or another appropriate channel. Where applicable law requires consent to a contractual change, continued use alone does not replace that consent.
Questions may be sent to Bright & Epic USA Inc. at hello@brightandepic.com.
13. Mobile apps and the web workspace
These Terms cover the OptimusDesk website, web app and mobile apps. Your account connects the mobile app to the same workspace used by the web app. Available features depend on your plan, role, device and connected providers. Advanced features may open shared web editors in your system browser. A mobile download does not by itself grant access to every paid module.
We grant you a limited, non-exclusive, non-transferable right to use the mobile app for your authorized use of OptimusDesk, subject to these Terms and applicable store rules. For apps obtained from Apple's App Store, Apple's Standard Licensed Application End User License Agreement applies unless a separate custom agreement is supplied with the app. These Terms govern the OptimusDesk service and do not replace that app license or mandatory rights. Apple and Google are not the operators of your OptimusDesk workspace.
The mobile app is free to download and use as a companion to your OptimusDesk account. Paid plans and upgrades are purchased and managed by signing into the OptimusDesk web app; your mobile access follows your existing account entitlements. The present mobile app does not implement Apple StoreKit or Google Play Billing purchases. Where an authorized purchase flow is available, the terms presented in that flow govern price, renewal, cancellation and refunds, subject to mandatory law. Do not assume that uninstalling the app, signing out or deleting an account cancels an existing subscription. Follow the cancellation instructions for the provider through which you purchased.
Some notes, tasks, recorded time and uploads can be queued on your device. A pending change is not confirmed on the server until synchronization succeeds. Sending communications, publishing content, scheduling and commercial actions require a server response. Review conflicts and pending work before signing out, changing devices or uninstalling. Notifications and background delivery are not guaranteed and should not be your sole means of tracking critical deadlines.
Account deletion is available through More → Delete account in the mobile app, subject to identity verification and resolution of workspace ownership and billing requirements. Contact us using the Data Deletion Instructions if the automated flow is blocked. Shared business records, issued invoices and necessary legal or security records may remain as explained in the Privacy Policy.